Transparency is essential for any organization, both internally with employees as well as externally with customers. Transparency in any business first starts with leadership. With over 84% of “non-desk” employees thinking they don’t get enough information from management, it’s important for leaders to constantly look for ways to improve transparency in a business.
With that said, they are several ways to make your business more transparent. Internally, leaders should focus on being clear with employees. Hiding behind corporate speak can put a barrier between employees. Professionalism is essential, but it’s also important to cut through the jargon and be honest with staff. Externally, transparency can be improved by giving customers as much information as possible about the service. Being honest, even if it may harm your relationship, is owed to your customers. If you are interested in learning even more tips on making your business more transparent, check out the resource below.
Infographic created by Track Your Truck